FAQ

How we create our designs

To keep costs down we create our products with plated settings and Chinese glass stones.  We don't plate our product after it is soldered.  We are considering some upgraded product but have started the store with the following components:

  • Rhinestones - We currently use Chinese Glass stones.  These are machine cut stones that have faceted table tops and and pointed foiled backs. 

  • Settings - 30 gauge silver plated brass settings. These are purchased already plated.  We don't plate after production.  

  • Solder - We use LEAD-FREE solder whose composition is 96% tin with the remainder mostly copper with some antimony and a trace of silver.  

​How Do I Place An Order?​

 

  • You can purchase items online via this site.

  • When we start attending events we will update via this site and Instagram.  

  • If you are in the Portland OR Metro area you can contact Jade to purchase in person.  



Payment

Shipping

 

  • Orders are processed Monday through Friday and will ship within 4 business days once payment is received. 

  • $8 is added to all online purchases to cover shipping. 

  • We do not provide expedited shipping at this time. 

  • If you need additional shipping options contact us at jadelarosedesigns@gmail.com to learn more.

Returns & Refunds

  • If you are not completely satisfied with the item(s) you receive, we will refund the purchase price of the item(s).  Just return the item(s) within 30 days for a full refund.

 

Thank you for shopping with us!
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